Subject: Ticket Assigned - Conversation with chirene
From: Splash <[email-masked]>
To: [email-masked]
Date: Mon, 06 Sep 2021 12:32:52 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with chirene chirene                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  order #9692438548 Bot:  Please enter your name Customer:  chirene Bot:  Hi Chirene ,what do you need help with? Customer:  How can I return my order? Bot:  Please choose your location Customer:  United Arab Emirates Bot:    Want to return something? You can do it in 2 easy ways.   1. Request a return online from your account. 2. Email customer care for a pick-up at [email-masked]   For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0555901209            04:21 PM, 06th Sep                     chirene                    [email-masked]           04:21 PM, 06th Sep                   mayar                   Hi ,Good evening Thank you for contacting us. My name is Mayar ,i will be happy to help you.           04:22 PM, 06th Sep                     chirene                    hi           04:23 PM, 06th Sep                     chirene                    Order #9692438548           04:23 PM, 06th Sep                     chirene                    I have this order and it is big size           04:23 PM, 06th Sep                     chirene                    i dont have option to request for return           04:23 PM, 06th Sep                   mayar                   Thank you for providing us with this details            04:27 PM, 06th Sep                   mayar                   Could you please allow me 2 minutes to check your order details?           04:27 PM, 06th Sep                   mayar                   A return request has been created for you           04:30 PM, 06th Sep                   mayar                   Is there anything else i can help you with?            04:30 PM, 06th Sep                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           04:32 PM, 06th Sep                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3070418