Subject: Ticket Assigned - Conversation with sheila
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 06 Sep 2021 12:15:37 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with sheila sheila                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  /startover Bot:  Please enter your name Customer:  sheila Bot:  Hi Sheila ,what do you need help with? Customer:  How can I return my order? Bot:  Please choose your location Customer:  Kuwait Bot:    Want to return something?  You can do it in 3 easy ways.    1.You can request a return online. Go to order history in “My Account”.  2.You can return an item in one of our nearest store.   3.You can contact our customer support to place a return request.    For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  +96550769352            04:03 PM, 06th Sep                   mayar                   Hi Sheila ,Good evening Thank you for contacting us. My name is Mayar ,i will be happy to help you.           04:03 PM, 06th Sep                     sheila                    Hi Good afternoon           04:04 PM, 06th Sep                     sheila                    I have requested a return of purchase with order #8293016626 that delivered yesterday           04:05 PM, 06th Sep                   mayar                   It will take 3-5 days to be collected           04:10 PM, 06th Sep                   mayar                   Our team will contact you           04:10 PM, 06th Sep                   mayar                   Is there anything else i can help you with?            04:10 PM, 06th Sep                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           04:15 PM, 06th Sep                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3070320