Subject: Ticket Assigned - Conversation with hussain
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Sun, 05 Sep 2021 16:11:43 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hussain hussain                    Bot:  Hi again! Bot:  Please enter your name Customer:  hussain Bot:  Hi Hussain ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9692986634 Bot:    Your order status is  : Processing   If you have not received your order, Home Delivery takes 5 to 8 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            07:59 PM, 05th Sep                   Mohammed                   Hi Hussain, Thank you for contacting us. This's Mohammed  We would be happy to help you.        
    08:03 PM, 05th Sep                   Mohammed                   How may i help you           08:03 PM, 05th Sep                     hussain                    Salam Mohamed           08:05 PM, 05th Sep                     hussain                    Ots for the same complaint of the morning           08:05 PM, 05th Sep                     hussain                    I still didn't receive the items ordered on 3 sep           08:05 PM, 05th Sep                     hussain                    Even if it should be within 24h           08:06 PM, 05th Sep                   Mohammed                   We sincerely apologize for any inconvenience caused you.           08:06 PM, 05th Sep                     hussain                    And also on the app its mentioned that i need to receive it today           08:06 PM, 05th Sep                   Mohammed                   Please be assured as we have now escalated this issue to our concerned and we will do the needful to deliver your order AS
 AP           08:07 PM, 05th Sep                   Mohammed                   Do you have any other inquiries that we can help with?           08:07 PM, 05th Sep                     hussain                    When am i getti g the items ?!           08:07 PM, 05th Sep                     hussain                    Hp me forst with this one           08:07 PM, 05th Sep                     hussain                    First           08:07 PM, 05th Sep                     hussain                    The other team swnd me already and email of apology           08:07 PM, 05th Sep                     hussain                    I want the items not the apology           08:08 PM, 05th Sep                   Mohammed                   we do not have the specific time but kindly note that we have escalated this issue to the concern team to deliver your order in the nearest time           08:08 PM, 05th Sep                   Mohammed                   Do you have any other inquiries that we can 
 help with?           08:09 PM, 05th Sep                     hussain                    Im really disappointed           08:09 PM, 05th Sep                   Mohammed                   We are working to resolve your issue on priority           08:10 PM, 05th Sep                   Mohammed                   It was a pleasure to assist you. Thank you for shopping with us. Have a wonderful day.           08:11 PM, 05th Sep                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3067030