Subject: Ticket Assigned - Conversation with shahbaz
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 05 Sep 2021 12:04:17 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with shahbaz shahbaz                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  shahbaz Bot:  Hi Shahbaz ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  centrepointae Bot:  Please enter your order number to continue Customer:  9692534753 Bot:    Your order status is  : Delivered   If you have not received your order, Home Delivery takes 2 to  3 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0555578687            03:47 PM, 05th Sep                     shahb
 az                    Ok           03:49 PM, 05th Sep                   mayar                   Hi Shahbaz,Good evening Thank you for contacting us. My name is Mayar ,i will be happy to help you.           03:51 PM, 05th Sep                   mayar                   How may i help you ?           03:52 PM, 05th Sep                     shahbaz                    How long do I need to wait?           03:53 PM, 05th Sep                   mayar                   We sincerely apologize for any inconvenience caused however, we request you to please elaborate your concern so that we can assist you accordingly with this.           03:56 PM, 05th Sep                   mayar                   Hi, I'm not getting a response from you. Are we still connected?           03:58 PM, 05th Sep                   mayar                   +971545386034           03:58 PM, 05th Sep                   mayar                   Hi, I'm not getting a response from you. Are we still connected?           03:58 PM,
  05th Sep                   mayar                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           04:03 PM, 05th Sep                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3065678