Subject: Ticket Assigned - Conversation with narmeen kashif
From: Max <[email-masked]>
To: [email-masked]
Date: Mon, 30 Aug 2021 12:18:22 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with narmeen kashif narmeen kashif                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  narmeen kashif Bot:  Hi Narmeen Kashif ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9691294649 Bot:    Your order status is  :    If you have not received your order, Home Delivery takes 2 to 3 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            04:14 PM, 30th Aug                     narmeen kashif                    Ok           04:14 PM, 30th Aug                   mayar                   Hi Narmeen ,Good evening Thank you for contacting us. My name is Mayar ,i will be happy to help you.           04:15 PM, 30th Aug                   mayar                   Your order is ready for pick up           04:16 PM, 30th Aug                     narmeen kashif                    Its been 4th day today I didn’t recieve any msg from ur side n my order is still in process why it is taking too much time ? I have choose collect option from zahiya city center           04:16 PM, 30th Aug                   mayar                   Is there anything else i can help you with?            04:16 PM, 30th Aug                     narmeen kashif                    That is ready??           04:16 PM, 30th Aug                     narmeen kashif                    Here in history that is showing processing           04:16 PM, 30th Aug                     narmeen kashif                    Thats y im stressed           04:16 PM, 30th Aug                   mayar                   Your order is ready for pick up           04:17 PM, 30th Aug                     narmeen kashif                    Can i collect now any time           04:17 PM, 30th Aug                     narmeen kashif                    Ok thank u so much           04:17 PM, 30th Aug                   mayar                   You can collect it now           04:17 PM, 30th Aug                     narmeen kashif                    For ur cooperation           04:17 PM, 30th Aug                   mayar                   Is there anything else i can help you with?            04:17 PM, 30th Aug                     narmeen kashif                    Ok           04:17 PM, 30th Aug                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           04:18 PM, 30th Aug                     narmeen kashif                    No thank you           04:18 PM, 30th Aug                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3040275