Subject: Ticket Assigned - Conversation with thasneem
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Mon, 30 Aug 2021 11:12:05 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with thasneem thasneem                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  thasneem Bot:  Hi Thasneem ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9691745757 Bot:    Your order status is  : Cancelled   If you have not received your order, Home Delivery takes 5 to 8 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  00971555288284            03:06 PM, 30th Aug                   mayar                   Hi Thasneem,Good evening Thank you for contacting us. My name is Mayar ,i will be happy to help you.           03:07 PM, 30th Aug                     thasneem                    Hai           03:07 PM, 30th Aug                     thasneem                    I just want to know why my order is cancelled           03:07 PM, 30th Aug                     thasneem                    Hello           03:10 PM, 30th Aug                   mayar                   We always do quality check on our product to check if the product is in perfect condition to provide it to customer. This particular product is not in salable condition and that is why it shows out of stock while checking out. ​ Please accept our apology as ​you were not able to purchase this item ​           03:10 PM, 30th Aug                   mayar                   Is there anything else i can help you with?            03:10 PM, 30th Aug                     thasneem                    Nothing           03:11 PM, 30th Aug                     thasneem                    Thank you           03:11 PM, 30th Aug                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           03:11 PM, 30th Aug                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3039923