Subject: Ticket Assigned - Conversation with nabil
From: Lifestyle <[email-masked]>
To: [email-masked]
Date: Mon, 30 Aug 2021 11:01:46 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with nabil nabil                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  hi ? Bot:  Please enter your name Customer:  nabil Bot:  Hi Nabil ,what do you need help with? Customer:  Returns process Bot:  Please choose your location Customer:  United Arab Emirates Bot:    Want to return something? You can do it in 2 easy ways.   1. Request a return online from your account. 2. Email customer care for a pick-up at [email-masked]   For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0725088858            02:32 PM, 30th Aug                     nabil                             02:32 PM, 30th Aug                   mayar                   Hi Nabil,Good evening Thank you for contacting us. My name is Mayar ,i will be happy to help you.           02:32 PM, 30th Aug                     nabil                             02:32 PM, 30th Aug                     nabil                    Hi ?           02:32 PM, 30th Aug                     nabil                    Mayar need ur help           02:32 PM, 30th Aug                   mayar                   How may i help           02:32 PM, 30th Aug                   mayar                   ?           02:32 PM, 30th Aug                     nabil                    Need the witdh the height and length of these to images i sent           02:33 PM, 30th Aug                     nabil                    The size that is written is wrong           02:33 PM, 30th Aug                     nabil                    Mayra u there           02:34 PM, 30th Aug                     nabil                    Heloo           02:37 PM, 30th Aug                   mayar                   Could you please allow me 2 minutes to check ?           02:37 PM, 30th Aug                     nabil                    Yes pls take ur time           02:37 PM, 30th Aug                     nabil                    Online measurements are wrong           02:37 PM, 30th Aug                   mayar                   Kindly share the link of these items           02:37 PM, 30th Aug                     nabil                    Ok           02:37 PM, 30th Aug                     nabil                    https://www.lifestyleshops.com/ae/en/p/162770495           02:38 PM, 30th Aug                     nabil                    https://www.lifestyleshops.com/ae/en/p/162770495           02:39 PM, 30th Aug                   mayar                   The dimension which is mentioned on the website is right           02:43 PM, 30th Aug                   mayar                   Height (cm) : 46           02:43 PM, 30th Aug                   mayar                   Length (cm) : 41.5           02:43 PM, 30th Aug                   mayar                   Width (cm) : 41.5           02:43 PM, 30th Aug                   mayar                   Kindly check again           02:44 PM, 30th Aug                   mayar                   Is there anything else i can help you with?            02:44 PM, 30th Aug                     nabil                    My dear           02:45 PM, 30th Aug                     nabil                    R u sure           02:45 PM, 30th Aug                     nabil                    It cant be           02:45 PM, 30th Aug                   mayar                   What do you maen?           02:46 PM, 30th Aug                     nabil                    The length of a tissue box is 28           02:46 PM, 30th Aug                     nabil                    How can a side stool be that short           02:46 PM, 30th Aug                     nabil                    Ppsndont check online           02:46 PM, 30th Aug                     nabil                    Tell someone to check the box           02:46 PM, 30th Aug                     nabil                    We need 8 of those and need proper measurements           02:47 PM, 30th Aug                   mayar                   The length is  41.5           02:48 PM, 30th Aug                     nabil                    Impossible           02:49 PM, 30th Aug                     nabil                    https://www.lifestyleshops.com/ae/en/p/162770495           02:49 PM, 30th Aug                     nabil                    This tray as well           02:49 PM, 30th Aug                     nabil                    It says 11cm legth           02:49 PM, 30th Aug                     nabil                    What is the right size           02:49 PM, 30th Aug                     nabil                    Pls tell someone to check the box in the storage           02:50 PM, 30th Aug                     nabil                    The measurements online is wrong           02:50 PM, 30th Aug                   mayar                   The length is 41.5 of the table           02:50 PM, 30th Aug                     nabil                    Height           02:50 PM, 30th Aug                     nabil                    46           02:50 PM, 30th Aug                   mayar                   The dimension  of the table is           02:51 PM, 30th Aug                   mayar                   Height (cm) : 46 Length (cm) : 41.5 Width (cm) : 41.5           02:51 PM, 30th Aug                     nabil                    Ok the tray           02:51 PM, 30th Aug                   mayar                   Kindly share the link of the tray           02:51 PM, 30th Aug                     nabil                    https://www.lifestyleshops.com/ae/en/p/162770495           02:51 PM, 30th Aug                     nabil                    https://www.lifestyleshops.com/ae/en/p/162926966           02:52 PM, 30th Aug                   mayar                   Kindly be noted that we have different collection This tray you are liking its size is tray small           02:55 PM, 30th Aug                   mayar                   If you want the big size           02:56 PM, 30th Aug                   mayar                   Kindly check this link           02:56 PM, 30th Aug                   mayar                   https://www.lifestyleshops.com/ae/en/search?q=tray%3AallCategories%3Acphomeandliving           02:56 PM, 30th Aug                   mayar                   Is there anything else i can help you with?            02:57 PM, 30th Aug                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           03:01 PM, 30th Aug                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3039852