Subject: Ticket Assigned - Conversation with anwar basha
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 29 Aug 2021 16:58:24 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with anwar basha anwar basha                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  anwar basha Bot:  Hi Anwar Basha ,what do you need help with? Customer:  When will I get my refund? Bot:  Please choose your location Customer:  Saudi Arabia Bot:    Did you return your order? We will issue your refund after we receive your returns and perform a quality check. Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by SADAD or cash - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.   Canceled your order? Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by SADAD - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.    For more details, go to Returns Process and Returns Policy under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            08:43 PM, 29th Aug                     anwar basha                    Please call me back           08:45 PM, 29th Aug                   mayar                   Hi Anwar ,Good evening Thank you for contacting us. My name is Mayar ,i will be happy to help you.           08:48 PM, 29th Aug                   mayar                   Hi, I'm not getting a response from you. Are we still connected?           08:53 PM, 29th Aug                   mayar                   Muhammad           08:53 PM, 29th Aug                   mayar                   Hi, I'm not getting a response from you. Are we still connected?           08:54 PM, 29th Aug                   mayar                   يرجى العلم أنه سيتم إغلاق المحادثة لعدم وجود أي رد من قبلكم، الرجاء عدم التردد في التواصل معنا من جديد            08:57 PM, 29th Aug                   mayar                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           08:58 PM, 29th Aug                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3037087