Subject: Ticket Assigned - Conversation with jade
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Sun, 29 Aug 2021 15:57:45 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with jade jade                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  jade Bot:  Hi Jade ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  Bahrain Bot:  Please enter your order number to continue Customer:  7491176646 Bot:    Your order status is  : Delivered   If you have not received your order, Home Delivery takes 5 to 8 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0097338868301            07:49 PM, 29th Aug                   mayar                   Hi Jade ,Good evening Thank you for contacting us. My name is Mayar ,i will be happy to help you.           07:49 PM, 29th Aug                     jade                    Ok           07:49 PM, 29th Aug                     jade                    Yes my order is delivered but my shukran points didn’t update           07:49 PM, 29th Aug                     jade                    ?           07:50 PM, 29th Aug                   mayar                   Please note Shukran Points are credited to your account after 14 days from the date of delivery of the order.           07:53 PM, 29th Aug                   mayar                   Is there anything else i can help you with?            07:53 PM, 29th Aug                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           07:57 PM, 29th Aug                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3036766