Subject: Ticket Assigned - Conversation with abraham
From: Max <[email-masked]>
To: [email-masked]
Date: Sun, 29 Aug 2021 11:04:15 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with abraham abraham                    Bot:  Hi again! Bot:  Please enter your name Customer:  abraham Bot:  Hi Abraham ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9691442596 Bot:    Your order status is  :    If you have not received your order, Home Delivery takes 2 to 3 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0552184466            02:55 PM, 29th Aug                     abraham                    Actually I received my order           02:56 PM, 29th Aug                   mayar                   Hi Abraham ,Good evening Thank you for contacting us. My name is Mayar ,i will be happy to help you.           02:56 PM, 29th Aug                     abraham                    Yeah Good evening brother           02:56 PM, 29th Aug                     abraham                    I received my order 30 mins before           02:57 PM, 29th Aug                   mayar                   How may i help you ?           02:57 PM, 29th Aug                     abraham                    But in my app still its showing my order is in under process like that           02:58 PM, 29th Aug                     abraham                    But actually i received all of my order           02:58 PM, 29th Aug                   mayar                   Do you want to return some item           02:59 PM, 29th Aug                     abraham                    No i need shukran points           02:59 PM, 29th Aug                     abraham                    Its not updated still           02:59 PM, 29th Aug                   mayar                   Please note Shukran Points are credited to your account after 14 days from the date of delivery of the order.           03:00 PM, 29th Aug                   mayar                   Is there anything else i can help you with?            03:00 PM, 29th Aug                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           03:03 PM, 29th Aug                   mayar                   It has been updated           03:03 PM, 29th Aug                   mayar                   It was a pleasure to assist you. Thank you for shopping with us. Have a wonderful day.           03:03 PM, 29th Aug                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3035198