Subject: Ticket Assigned - Conversation with hi
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 29 Aug 2021 10:02:13 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hi hi                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  hi Bot:  Hi Hi ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  centrepointae Bot:  Please enter your order number to continue Customer:  9690930171 Bot:    Your order status is  : Processing   If you have not received your order, Home Delivery takes 2 to  3 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0567510205            01:56 PM, 29th Aug                   mayar                   Hi ,Good evening Thank you for contacting us. My name is Mayar ,i will be happy to help you.           01:57 PM, 29th Aug                     hi                    I want to change my delivery address as I couldn’t receive my order           01:58 PM, 29th Aug                   mayar                   Kindly share your right address           01:58 PM, 29th Aug                     hi                    Sharjah, Al Majaz 3, Al Intifadah St, Al Durrah Tower,office #1308           01:59 PM, 29th Aug                     hi                    I tried many times with the delivery guy, he was so rude to me           02:00 PM, 29th Aug                   mayar                   We sincerely apologize for any inconvenience caused,   We have forwarded your query to the concerned team and will be in touch with you asap to assist you in resolving this concern.  We request you to please allow us some time so we can work on this and do the needful.           02:00 PM, 29th Aug                   mayar                   Is there anything else i can help you with?            02:01 PM, 29th Aug                     hi                    I am traveling tomorrow night , want my order ASAP           02:01 PM, 29th Aug                     hi                    Thanks           02:01 PM, 29th Aug                   mayar                   We sincerely apologize for any inconvenience caused, We will escalate the issue you are facing with that delivery agent           02:01 PM, 29th Aug                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           02:01 PM, 29th Aug                     hi                    Same to you           02:02 PM, 29th Aug                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3034896