Subject: Ticket Assigned - Conversation with priyanka
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 28 Aug 2021 14:50:23 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with priyanka priyanka                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  /startover Bot:  Please enter your name Customer:  /startover Bot:  Please enter your name Customer:  priyanka Bot:  Hi Priyanka ,what do you need help with? Customer:  How can I return my order? Bot:  Please choose your location Customer:  United Arab Emirates Bot:    Want to return something?  You can do it in 3 easy ways.    1.You can request a return online. Go to order history in “My Account”.  2.You can return an item in one of our nearest store.   3.You can contact our customer support to place a return request.   For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0543105006            06:37 PM, 28th Aug                     priyanka                    Ok           06:37 PM, 28th Aug                   mayar                   Hi Priyanka,Good evening Thank you for contacting us. My name is Mayar ,i will be happy to help you.           06:37 PM, 28th Aug                     priyanka                    Hello           06:38 PM, 28th Aug                   mayar                   Could you please share your order number so that I can assist you further?           06:38 PM, 28th Aug                     priyanka                    I want to  place return request           06:39 PM, 28th Aug                     priyanka                             06:40 PM, 28th Aug                     priyanka                    This is my order number           06:40 PM, 28th Aug                   mayar                   Kindly share name of the item           06:41 PM, 28th Aug                     priyanka                    Shirt           06:42 PM, 28th Aug                   mayar                   Thank you for providing us with this details            06:44 PM, 28th Aug                   mayar                   Could you please allow me 2 minutes to check your order details?           06:44 PM, 28th Aug                   mayar                   A return request was created  already for this item           06:47 PM, 28th Aug                   mayar                   Our team will collect it whiten 3-5 days           06:47 PM, 28th Aug                   mayar                   Is there anything else i can help you with?            06:47 PM, 28th Aug                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           06:49 PM, 28th Aug                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3032186