Subject: Ticket Assigned - Conversation with hi
From: Max <[email-masked]>
To: [email-masked]
Date: Sat, 28 Aug 2021 14:30:30 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hi hi                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  hi Bot:  Hi Hi ,what do you need help with? Customer:  How can I return my order? Bot:  Please choose your location Customer:  Qatar Bot:    Want to return something? You can do it in 2 easy ways.   1. Request a return online from your account.  2. Email customer care for a pick-up at [email-masked]   For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0098466143928            06:09 PM, 28th Aug                     hi                    0097466143928           06:09 PM, 28th Aug                   mayar                   Hi ,Good evening Thank you for contacting us. My name is Mayar ,i will be happy to help you.           06:09 PM, 28th Aug                     hi                    I have received my order but it is still showing "processing"           06:10 PM, 28th Aug                     hi                    I want to return some of the items           06:10 PM, 28th Aug                     hi                    helloooo           06:11 PM, 28th Aug                   mayar                   Could you please share your order number so that I can assist you further?           06:13 PM, 28th Aug                   mayar                   Hi, I'm not getting a response from you. Are we still connected?           06:14 PM, 28th Aug                     hi                             06:15 PM, 28th Aug                     hi                    yes i am here           06:16 PM, 28th Aug                   mayar                   Thank you for providing us with this details            06:18 PM, 28th Aug                   mayar                   Could you please allow me 2 minutes to check your order details?           06:18 PM, 28th Aug                   mayar                   Hi, I'm not getting a response from you. Are we still connected?           06:19 PM, 28th Aug                     hi                    yes I AM HERE           06:19 PM, 28th Aug                   mayar                   Thank you for providing us with this details           06:21 PM, 28th Aug                   mayar                   Thank you for providing us with this details           06:21 PM, 28th Aug                   mayar                   Kindly share name of the items to create a return request for you           06:23 PM, 28th Aug                     hi                    1 min           06:24 PM, 28th Aug                   mayar                   Take your time           06:26 PM, 28th Aug                     hi                             06:26 PM, 28th Aug                     hi                             06:26 PM, 28th Aug                     hi                             06:27 PM, 28th Aug                     hi                    i would like to return these 3 items please           06:27 PM, 28th Aug                   mayar                   A return request has been created           06:28 PM, 28th Aug                   mayar                   Our team will collect the items whiten 3-5 days           06:29 PM, 28th Aug                   mayar                   Is there anything else i can help you with?            06:29 PM, 28th Aug                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           06:29 PM, 28th Aug                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3032078