Subject: Ticket Assigned - Conversation with misbah balolia
From: Splash <[email-masked]>
To: [email-masked]
Date: Sat, 28 Aug 2021 14:15:18 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with misbah balolia misbah balolia                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  misbah balolia Bot:  Hi Misbah Balolia ,what do you need help with? Customer:  When will I get my refund? Bot:  Please choose your location Customer:  United Arab Emirates Bot:    Did you return your order? We will issue your refund after we receive your returns and perform a quality check. Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by cash - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.    Canceled your order? Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.   Please note, it will take longer for us to receive and process your returns during this period. This may delay your refund as well. For more details, go to Returns Process and Returns Policy under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0556173045            06:09 PM, 28th Aug                   mayar                   Hi Misbah  ,Good evening Thank you for contacting us. My name is Mayar ,i will be happy to help you.           06:09 PM, 28th Aug                   mayar                   Could you please share your order number so that I can assist you further?           06:10 PM, 28th Aug                     misbah balolia                    I want to know why I didn't receive the shukran points           06:10 PM, 28th Aug                     misbah balolia                    9690062955           06:11 PM, 28th Aug                   mayar                   Please note Shukran Points are credited to your account after 14 days from the date of delivery of the order.           06:12 PM, 28th Aug                   mayar                   Is there anything else i can help you with?            06:12 PM, 28th Aug                     misbah balolia                    Ok           06:13 PM, 28th Aug                     misbah balolia                    No           06:13 PM, 28th Aug                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           06:14 PM, 28th Aug                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3032007