Subject: Ticket Assigned - Conversation with rabia
From: Max <[email-masked]>
To: [email-masked]
Date: Sat, 28 Aug 2021 13:39:41 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with rabia rabia                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  rabia Bot:  Hi Rabia ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9691344939 Bot:    Your order status is  :    If you have not received your order, Home Delivery takes 2 to 3 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0588874725            05:32 PM, 28th Aug                   mayar                   Hi Rabia ,Good evening Thank you for contacting us. My name is Mayar ,i will be happy to help you.           05:33 PM, 28th Aug                     rabia                    Hi Mayar           05:34 PM, 28th Aug                     rabia                    A           05:34 PM, 28th Aug                     rabia                    I just placed an order while using mobile browser           05:34 PM, 28th Aug                     rabia                    I dont know why from many days on mobile I am facing issue while placing order           05:34 PM, 28th Aug                     rabia                    I thought its issue with App only           05:34 PM, 28th Aug                     rabia                    Well           05:34 PM, 28th Aug                     rabia                    Now the issue is           05:34 PM, 28th Aug                     rabia                    Can you confirm If this order is successfully placed or not           05:35 PM, 28th Aug                   mayar                   Thank you for providing us with this details            05:35 PM, 28th Aug                     rabia                    9691344939           05:35 PM, 28th Aug                   mayar                   Could you please allow me 2 minutes to check your order details?           05:35 PM, 28th Aug                     rabia                    Sure           05:35 PM, 28th Aug                   mayar                   The amount was not transferred that is why the order was not placed successfully           05:36 PM, 28th Aug                   mayar                   Kindly contact your bank           05:36 PM, 28th Aug                   mayar                   Is there anything else i can help you with?            05:37 PM, 28th Aug                     rabia                    Ok. Thanks           05:38 PM, 28th Aug                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           05:39 PM, 28th Aug                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3031818