Subject: Ticket Assigned - Conversation with hi sita
From: Max <[email-masked]>
To: [email-masked]
Date: Sat, 28 Aug 2021 13:11:06 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hi  sita hi  sita                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  hi  sita Bot:  Hi Hi  Sita ,what do you need help with? Customer:  When will I get my refund? Bot:  Please choose your location Customer:  United Arab Emirates Bot:    Did you return your order? We will issue your refund after we receive your returns and perform a quality check. Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by cash - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.    Canceled your order? Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.   Please note, it will take longer for us to receive and process your returns during this period. This may delay your refund as well. For more details, go to Returns Process and Returns Policy under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0588942115            05:04 PM, 28th Aug                     hi  sita                    Hi           05:04 PM, 28th Aug                     hi  sita                    I need a help regarding a item i bought yesterday in MAC but i missed in the trolley by mistake           05:05 PM, 28th Aug                   mayar                   Hi Sita ,Good evening Thank you for contacting us. My name is Mayar ,i will be happy to help you.           05:05 PM, 28th Aug                     hi  sita                    I tried contacting the store but unable to reaxh           05:06 PM, 28th Aug                   mayar                   Kindly head to the store to resolve this issue with the management           05:07 PM, 28th Aug                   mayar                   Is there anything else i can help you with?            05:08 PM, 28th Aug                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           05:10 PM, 28th Aug                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3031684