Subject: New Reply Received - need escalation ,update pho for collection
From: Splash <[email-masked]>
To: [email-masked]
Date: Sat, 28 Aug 2021 08:38:00 +0000

Hi Mayar nasser mahmoud,  The customer has responded to the ticket.  need escalation ,update pho for collection  Ticket comment <div style="color:transparent;visibility:hidden;opacity:0;font-size:0px;border:0;max-height:1px;width:1px;margin:0px;padding:0px;border-width:0px!important;display:none!important;line-height:0px!important"><img width="1" height="1" src="http://click.netsuite.com/q/nny0bQitQZxPv4WROWWKow~~/AALN9wA~/RgRjCyljPVcDc3BjQgphJuP1KWF1e8RWUhpzdXBwb3J0QHNwbGFzaGZhc2hpb25zLmNvbVgEAAAAAQ~~" alt=""></div>
Dear Team,<br>
<br>
Well noted. We will do the needful to arrange the collection at the earliest convenience. <br>
<br>
<br>
Best Regards, 
<div>
<br>
<span class="labelnormal"><span class="labelname_sf">Noor Hijazi</span><br>
<span class="labeltitle_sf">Customer Care</span><br>
<a href="https://www.shipa.com" rel="noreferrer"><img src="http://connections.agilityportal.com/Shipa-Email-Signature/images/shipa-sig.png" width="160"></a><br>
<strong>M:</strong> 800 SHIPA<br>
<a href="https://www.shipa.com" style="text-decoration: none; color: #F26641" rel="noreferrer">www.shipa.com</a> </span>
</div>

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<strong></strong><div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: CST000000006 Shipa Customer &lt;[email-masked]&gt;<br>
<strong>Sent: </strong>28/8/2021 11:03 AM GMT+03:00<br>
<strong>To: </strong>[email-masked]; [email-masked]<br>
<strong>Cc: </strong>[email-masked]<br>
<strong>Subject: </strong>Fwd: [#3022754] - need escalation ,update pho for collection<br>
 
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<div dir="ltr">Hi Team,<br>
<br>
Problem Statement: Update phone number for collection<br>
Order Date : Aug 24, 2021<br>
Order ID: 6343142188<br>
Return Tracking ID: SD002800993<br>
<br>
Kindly update the number and arrange a Collection asap.<br>
Customer contact number: 0538518982<br>
<br>
Regards,</div>

<div dir="ltr">Atef</div>
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<img width="1" height="1" alt="" src="http://click.netsuite.com/q/HoLyrTvKukRmqR0ZwS5PVw~~/AALN9wA~/RgRjCyljPlcDc3BjQgphJuP1KWF1e8RWUhpzdXBwb3J0QHNwbGFzaGZhc2hpb25zLmNvbVgEAAAAAQ~~">
</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3022754