Subject: Ticket Assigned - Conversation with monali
From: Max <[email-masked]>
To: [email-masked]
Date: Fri, 27 Aug 2021 09:46:03 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with monali monali                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  monali Bot:  Hi Monali ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9690310752 Bot:    Your order status is  :    If you have not received your order, Home Delivery takes 2 to 3 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0557150830            01:41 PM, 27th Aug                   mayar                   Hi Monali ,Good evening Thank you for contacting us. My name is Mayar ,i will be happy to help you.           01:41 PM, 27th Aug                     monali                    Want to k ow my order status           01:42 PM, 27th Aug                     monali                    9690310752           01:42 PM, 27th Aug                     monali                    Is it ready to collect           01:42 PM, 27th Aug                   mayar                   Thank you for providing us with this details            01:42 PM, 27th Aug                   mayar                   Could you please allow me 2 minutes to check your order details?           01:42 PM, 27th Aug                     monali                    Ok           01:43 PM, 27th Aug                   mayar                   It takes 2-3 days to be ready at the store           01:43 PM, 27th Aug                   mayar                   Our team will contact you once it is ready           01:44 PM, 27th Aug                   mayar                   Your order is ready to be shipped           01:44 PM, 27th Aug                   mayar                   Is there anything else i can help you with?            01:44 PM, 27th Aug                     monali                    No thanks           01:45 PM, 27th Aug                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           01:45 PM, 27th Aug                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3027476