Subject: Ticket Assigned - Conversation with shazia
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 26 Aug 2021 14:13:43 +0000 (UTC)

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with shazia shazia                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  shazia Bot:  Hi Shazia ,what do you need help with? Customer:  How can I return my order? Bot:  Please choose your location Customer:  United Arab Emirates Bot:    Want to return something?  You can do it in 3 easy ways.    1.You can request a return online. Go to order history in “My Account”.  2.You can return an item in one of our nearest store.   3.You can contact our customer support to place a return request.   For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0507022542            06:02 PM, 26th Aug                   mayar                   Hi  Shazia,Good evening Thank you for contacting us. My name is Mayar ,i will be happy to help you.           06:02 PM, 26th Aug                     shazia                    Please           06:02 PM, 26th Aug                     shazia                    I have already requested for return on sunday .but till date nobody came for pick up           06:03 PM, 26th Aug                     shazia                    Helllo...can i get a reply           06:04 PM, 26th Aug                   mayar                   It takes 3-5 days to be collected           06:05 PM, 26th Aug                   mayar                   Our team will contact you before collecting it           06:05 PM, 26th Aug                   mayar                   Is there anything else i can help you with?            06:05 PM, 26th Aug                     shazia                    Yes it already 5 days now           06:05 PM, 26th Aug                     shazia                    No thanls           06:06 PM, 26th Aug                   mayar                   Could you please share your order number so that I can assist you further?           06:07 PM, 26th Aug                   mayar                   Hi, I'm not getting a response from you. Are we still connected?           06:09 PM, 26th Aug                   mayar                   Hi, I'm not getting a response from you. Are we still connected?           06:11 PM, 26th Aug                   mayar                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           06:13 PM, 26th Aug                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3025245