Subject: Ticket Assigned - Conversation with skander baccouche
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 26 Aug 2021 13:43:27 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with skander baccouche skander baccouche                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  /startover Bot:  Please enter your name Customer:  skander baccouche Bot:  Hi Skander Baccouche ,what do you need help with? Customer:  How can I return my order? Bot:  Please choose your location Customer:  Saudi Arabia Bot:    Want to return something?  You can do it in 3 easy ways.    1.You can request a return online. Go to order history in “My Account”.  2.You can return an item in one of our nearest store.   3.You can contact our customer support to place a return request.    For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  +966565131973            05:36 PM, 26th Aug                   mayar                   Hi Skander ,Good evening Thank you for contacting us. My name is Mayar ,i will be happy to help you.           05:37 PM, 26th Aug                   mayar                   Could you please share your order number so that I can assist you further?           05:37 PM, 26th Aug                   mayar                   Hi, I'm not getting a response from you. Are we still connected?           05:38 PM, 26th Aug                   mayar                   Hi, I'm not getting a response from you. Are we still connected?           05:41 PM, 26th Aug                   mayar                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           05:43 PM, 26th Aug                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3025083