Subject: Ticket Assigned - Conversation with ambika
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 23 Aug 2021 12:58:40 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with ambika ambika                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  ambika Bot:  Hi Ambika ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  centrepointae Bot:  Please enter your order number to continue Customer:  9689897468 Bot:    Your order status is  : Placed   If you have not received your order, Home Delivery takes 2 to  3 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0502943762            04:53 PM, 23rd Aug                   mayar                   Hi Ambika ,Good evening Thank you for contacting us. My name is Mayar ,i will be happy to help you.           04:54 PM, 23rd Aug                     ambika                    Hi           04:54 PM, 23rd Aug                     ambika                    I got a text message saying order is ready, but dame           04:54 PM, 23rd Aug                     ambika                    Same is showing as placed on the app           04:54 PM, 23rd Aug                   mayar                   Thank you for providing us with this details            04:55 PM, 23rd Aug                   mayar                   Could you please allow me 2 minutes to check your order details?           04:56 PM, 23rd Aug                     ambika                    Ok           04:56 PM, 23rd Aug                   mayar                   Your order is Ready for pickup           04:57 PM, 23rd Aug                     ambika                    Ok, thank you           04:58 PM, 23rd Aug                   mayar                   You can collect it from Al Mankhool, Near Burjuman Centre           04:58 PM, 23rd Aug                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           04:58 PM, 23rd Aug                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3012965