Subject: Ticket Assigned - Conversation with gema auditor
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 22 Aug 2021 13:06:47 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with gema auditor gema auditor                    Bot:  Hi again! Bot:  Please enter your name Customer:  gema auditor Bot:  Hi Gema Auditor ,what do you need help with? Customer:  How can I return my order? Bot:  Please choose your location Customer:  Kuwait Bot:    Want to return something? You can do it in 2 easy ways.  1. Request a return online from your account.  2. Email customer care for a pick-up at [email-masked]  For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            04:47 PM, 22nd Aug                   mayar                   Hi Gema  ,Good evening Thank you for contacting us. My name is Mayar ,i will be happy to help you.           04:47 PM, 22nd Aug                   mayar                   Could you please share your order number so that I can assist you further?           04:48 PM, 22nd Aug                     gema auditor                    Hi           04:49 PM, 22nd Aug                     gema auditor                    Can  we can change the sizes of the shoes too small           04:49 PM, 22nd Aug                   mayar                   We are sorry to tell you that we can not replace any item of your order after placing the order           04:52 PM, 22nd Aug                   mayar                   Is there anything else i can help you with?            04:53 PM, 22nd Aug                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           04:55 PM, 22nd Aug                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3009070