Subject: Ticket Assigned - Conversation with affan rayan
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 21 Aug 2021 12:39:14 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with affan rayan affan rayan                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  affan rayan Bot:  Hi Affan Rayan ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9688529592 Bot:  Looks to be an invalid order No Bot:  Please enter your order number to continue Customer:  9688529593 Bot:    Your order status is  : Processing   If you have not received your order, Home Delivery takes 5 to 8 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0508792595            04:25 PM, 21st Aug                   mayar                   Hi Affan  ,Good evening Thank you for contacting us. My name is Mayar ,i will be happy to help you.           04:25 PM, 21st Aug                     affan rayan                    Hello sir           04:25 PM, 21st Aug                     affan rayan                    Sir how i can get my order from mall           04:25 PM, 21st Aug                     affan rayan                    Today i came there to receive my order           04:26 PM, 21st Aug                     affan rayan                    But security didn't allow me to go inside           04:26 PM, 21st Aug                     affan rayan                    Because i don't have pcr test           04:26 PM, 21st Aug                     affan rayan                    And my order already delivered           04:27 PM, 21st Aug                   mayar                   For sorry security of the mall will not allow you going inside without  pcr test           04:28 PM, 21st Aug                     affan rayan                    Then can you give me outside           04:28 PM, 21st Aug                   mayar                   It is for our customer`s safety           04:28 PM, 21st Aug                     affan rayan                    Then tell me sir how i can get my stuff           04:29 PM, 21st Aug                     affan rayan                    ?           04:30 PM, 21st Aug                   mayar                   Kindly ask anyone of your relatives to receive it or get your pcr test before going to receive it           04:32 PM, 21st Aug                   mayar                   Is there anything else i can help you with?            04:32 PM, 21st Aug                     affan rayan                    What do you mean sir           04:34 PM, 21st Aug                     affan rayan                    How i can find now           04:34 PM, 21st Aug                   mayar                   Kindly ask anyone of your relatives to receive it or get your pcr test before going to receive it           04:35 PM, 21st Aug                   mayar                   Is there anything else i can help you with?           04:35 PM, 21st Aug                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           04:38 PM, 21st Aug                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3005248