Subject: Ticket Assigned - Conversation with feroz
From: Splash <[email-masked]>
To: [email-masked]
Date: Sat, 21 Aug 2021 12:26:54 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with feroz feroz                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  feroz Bot:  Hi Feroz ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  Bahrain Bot:  Please enter your order number to continue Customer:  /startOver Bot:  Looks to be an invalid order No Bot:  Please enter your order number to continue Customer:  /startOver Bot:  Looks to be an invalid order No Bot:  Please enter your order number to continue Customer:  /startOver Bot:  Looks to be an invalid order No Bot:  Please enter your order number to continue Customer:  /startOver Bot:  Looks to be an invalid order No Bot:  Please enter your order number to continue Customer:  /startOver Bot:  Looks to be an invalid order No Bot:  Please enter your order number to continue Customer:  7470323093 Bot:    Your order status is  : Delivered   If you have not received your order, Home Delivery takes 5 to 8 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0097337177370            04:21 PM, 21st Aug                   mayar                   Hi Feroz,Good evening Thank you for contacting us. My name is Mayar ,i will be happy to help you.           04:22 PM, 21st Aug                     feroz                    When i proceed a payment it wont show my shukran points           04:22 PM, 21st Aug                     feroz                    Cause i want to use them           04:23 PM, 21st Aug                   mayar                   After 14 days of receiving Shukran points will be updated           04:25 PM, 21st Aug                   mayar                   Is there anything else i can help you with?            04:25 PM, 21st Aug                     feroz                    No thats all           04:25 PM, 21st Aug                     feroz                    Thanks           04:25 PM, 21st Aug                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           04:26 PM, 21st Aug                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/3005192