Subject: Ticket Assigned - Conversation with farrukh
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 18 Aug 2021 12:48:54 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with farrukh farrukh                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  farrukh Bot:  Hi Farrukh ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  Saudi Arabia Bot:  Please enter your order number to continue Customer:  6340224094 Bot:    Your order status is :     If you have not received your order, Home Delivery takes 3 to 5 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            04:38 PM, 18th Aug                   mayar                   Hi  Farrukh,Good evening Thank you for contacting us. My name is Mayar ,i will be happy to help you.           04:
 39 PM, 18th Aug                     farrukh                    6340224094 please let me know the current status of my order           04:39 PM, 18th Aug                     farrukh                    Can i collect it from store?           04:39 PM, 18th Aug                   mayar                   Thank you for providing us with this details&nbsp;           04:40 PM, 18th Aug                   mayar                   Could you please allow me 2 minutes to check your order details?           04:40 PM, 18th Aug                     farrukh                    Ok           04:40 PM, 18th Aug                   mayar                   It takes 3           04:41 PM, 18th Aug                     farrukh                    ?           04:42 PM, 18th Aug                   mayar                   It takes 3 -5 days to be ready at the store           04:42 PM, 18th Aug                   mayar                   Our team will contact you once it is ready           04:42 PM, 18th Aug              
      mayar                   Is there anything else i can help you with?&nbsp;           04:42 PM, 18th Aug                     farrukh                    Already days passed           04:42 PM, 18th Aug                     farrukh                    Check if it reached to store through tracking           04:42 PM, 18th Aug                   mayar                   /This order was placed on 16/8/2021           04:44 PM, 18th Aug                   mayar                   It takes 3 -5 days to be ready at the store           04:44 PM, 18th Aug                   mayar                   Is there anything else i can help you with?           04:44 PM, 18th Aug                     farrukh                    No           04:47 PM, 18th Aug                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           04:48 PM, 18th Aug                                          View conversation in Freshchat https://landmarkgroupser
 vice.freshdesk.com/helpdesk/tickets/2995842