Subject: Ticket Assigned - Conversation with natalia naidoo
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 18 Aug 2021 09:35:46 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with natalia naidoo natalia naidoo                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  natalia naidoo Bot:  Hi Natalia Naidoo ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  centrepointae Bot:  Please enter your order number to continue Customer:  9688348533 Bot:    Your order status is  : Processing   If you have not received your order, Home Delivery takes 2 to  3 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0544437829            01:22 PM,
  18th Aug                   mayar                   Hi Natalia  ,Good evening Thank you for contacting us. My name is Mayar ,i will be happy to help you.           01:23 PM, 18th Aug                     natalia naidoo                    Okay           01:23 PM, 18th Aug                     natalia naidoo                    Hi           01:23 PM, 18th Aug                     natalia naidoo                    I was told delivery will be today           01:23 PM, 18th Aug                     natalia naidoo                    Please can you tell me what time as i am at home early and waiting for expected delivery           01:24 PM, 18th Aug                     natalia naidoo                    I have two orders due today and it is urgent           01:24 PM, 18th Aug                     natalia naidoo                    9688348533           01:24 PM, 18th Aug                     natalia naidoo                    9688303065           01:24 PM, 18th Aug                   mayar            
        Thank you for providing us with this details&nbsp;           01:25 PM, 18th Aug                   mayar                   Could you please allow me 2 minutes to check your order details?           01:25 PM, 18th Aug                     natalia naidoo                    Thank you.. yes no problem           01:25 PM, 18th Aug                     natalia naidoo                    Hi           01:30 PM, 18th Aug                   mayar                   Our team will contact you on +971544437829           01:30 PM, 18th Aug                   mayar                   before delivering the order           01:30 PM, 18th Aug                   mayar                   Your order 9688348533 is out for delivery           01:31 PM, 18th Aug                     natalia naidoo                    When           01:31 PM, 18th Aug                   mayar                   Is there anything else i can help you with?&nbsp;           01:31 PM, 18th Aug                     natalia naidoo         
            Are both orders out for delivery           01:31 PM, 18th Aug                     natalia naidoo                    Can i have a whatsapp contact number for my order please           01:31 PM, 18th Aug                   mayar                   Yes both of them are out for delivery and our team will contact you before delivering it           01:32 PM, 18th Aug                   mayar                   Is there anything else i can help you with?&nbsp;           01:32 PM, 18th Aug                     natalia naidoo                    Can you inform them to deliver urgently           01:32 PM, 18th Aug                     natalia naidoo                    As i will at home for a certain time ...           01:32 PM, 18th Aug                     natalia naidoo                    I have been waiting since this morning           01:33 PM, 18th Aug                   mayar                   Whenever our team contact you . Kindly ask them to deliver it on the the time which you pref
 er it           01:34 PM, 18th Aug                   mayar                   Is there anything else i can help you with?&nbsp;           01:34 PM, 18th Aug                     natalia naidoo                    Ok           01:35 PM, 18th Aug                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           01:35 PM, 18th Aug                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2995015