Subject: Ticket Assigned - Conversation with princy clara
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 17 Aug 2021 12:29:38 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with princy clara princy clara                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  princy clara Bot:  Hi Princy Clara ,what do you need help with? Customer:  Returns process Bot:  Please choose your location Customer:  United Arab Emirates Bot:    Want to return something?  You can do it in 3 easy ways.    1.You can request a return online. Go to order history in “My Account”.  2.You can return an item in one of our nearest store.   3.You can contact our customer support to place a return request.   For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  8807203199            04:19 PM, 17th Aug                   mayar                   Hi Princy  ,Good evening Thank you for contacting us. My name is Mayar ,i will be happy to help you.           04:20 PM, 17th Aug                   mayar                   Could you please share your order number so that I can assist you further?           04:20 PM, 17th Aug                   mayar                   Hi, I'm not getting a response from you. Are we still connected?           04:22 PM, 17th Aug                     princy clara                    Actually brought           04:22 PM, 17th Aug                     princy clara                    The dress in an shop           04:22 PM, 17th Aug                     princy clara                    Bt I lost my bill           04:22 PM, 17th Aug                     princy clara                    It's only 3 days since I have brought it           04:22 PM, 17th Aug                     princy clara                    Can I ec           04:22 PM, 17th Aug                     princy clara                    Exchange it           04:22 PM, 17th Aug                   mayar                   For sorry it can not be returned without the bill           04:25 PM, 17th Aug                   mayar                   For sorry it can not be returned  or exchanged without the bill           04:25 PM, 17th Aug                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           04:29 PM, 17th Aug                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2992078