Subject: New Reply Received - need escalation
From: Max <[email-masked]>
To: [email-masked]
Date: Sun, 15 Aug 2021 07:21:20 +0000

Hi Mayar nasser mahmoud,  The customer has responded to the ticket.  need escalation  Ticket comment <div dir="auto">Thanks and please look for the return items why the pant size inside said as 32 and outside attached labels are saying 34, this is mistakenly attached, that's y return کی dly correct it for ur future, </div>
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<div>On Sun, Aug 15, 2021, 9:22 AM Max &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr"><div dir="ltr"> Hi Ahzam,<br><br>Thank you for contacting us.<br><br>Please accept our full apologies for the inconvenience caused.<br><br>Regarding   the order 6329655017 with tracking number <strong>46848559822 </strong>, we found that the returns with the shipping team are currently on the way to the stores, and the amount will be transferred after it reaches the stores and is confirmed by them.<br>And start processing the refund of the amount to your bank account, and it takes 7-14 working days.<br><br>Thank you for your cooperation and understanding<br><br>Feel free to contact us for further assistance.<br><br>your friends,<br>Support Team.</div></div></div>

	

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<div class="attach-error">Attachment(s) that exceed the 20 MB limit have been dropped. Please reach out to the sender.</div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2903032