Subject: Ticket Assigned - Conversation with sameer
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 14 Aug 2021 14:25:08 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with sameer sameer                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  sameer Bot:  Hi Sameer ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  centrepointsa Bot:  Please enter your order number to continue Customer:  6336329239 Bot:    Your order status is : Processing    If you have not received your order, Home Delivery takes  3 to 5 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0509992378            06:14 PM, 14th Aug                   mayar       
             Hi Sameer ,Good evening Thank you for contacting us. My name is Mayar ,i will be happy to help you.           06:15 PM, 14th Aug                     sameer                    Hi           06:15 PM, 14th Aug                     sameer                    I have placed an order last week, still not recieved           06:15 PM, 14th Aug                     sameer                    It is showing processing           06:16 PM, 14th Aug                     sameer                    R u there!           06:17 PM, 14th Aug                   mayar                   Thank you for providing us with this details&nbsp;           06:18 PM, 14th Aug                   mayar                   Could you please allow me 2 minutes to check your order details?           06:19 PM, 14th Aug                   mayar                   Your order ARRIVED  AT PICK-UP LOCATION           06:19 PM, 14th Aug                   mayar                   Is there anything else i can help you with?&nbsp;    
        06:22 PM, 14th Aug                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           06:24 PM, 14th Aug                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2980894