Subject: Ticket Assigned - Conversation with hi this is sheryll dominguez
From: Max <[email-masked]>
To: [email-masked]
Date: Sat, 14 Aug 2021 14:06:24 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hi this is sheryll dominguez hi this is sheryll dominguez                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  hi this is sheryll dominguez Bot:  Hi Hi This Is Sheryll Dominguez ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9686573349 Bot:    Your order status is  : Processing   If you have not received your order, Home Delivery takes 5 to 8 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter you
 r number Customer:  0503827435            05:50 PM, 14th Aug                     hi this is sheryll dominguez                    pls i want to know if ny order is on the way its still under processing when i check on my account online           05:51 PM, 14th Aug                     hi this is sheryll dominguez                    and this is pick up  not delivery           05:52 PM, 14th Aug                   mayar                   Hi ,Good evening Thank you for contacting us. My name is Mayar ,i will be happy to help you.           05:52 PM, 14th Aug                     hi this is sheryll dominguez                    plss kindly check my order if i can collect in the shop already its still undrr process its 4 days now           05:53 PM, 14th Aug                     hi this is sheryll dominguez                    Hi mayar plsss help..thanks           05:56 PM, 14th Aug                   mayar                   This order is not ready yet           05:56 PM, 14th Aug               
     mayar                   Our team will contact you once it is ready           05:56 PM, 14th Aug                     hi this is sheryll dominguez                    why?           05:56 PM, 14th Aug                   mayar                   It takes 2-3 business days to be ready at the store           05:57 PM, 14th Aug                   mayar                   Is there anything else i can help you with?&nbsp;           05:57 PM, 14th Aug                     hi this is sheryll dominguez                    why is that my payment is not deducted on my credit card till now           05:57 PM, 14th Aug                     hi this is sheryll dominguez                    is it going to be processed this order or not?           05:58 PM, 14th Aug                     hi this is sheryll dominguez                    i have not received sms also about my order that its confirmed? but it is in my account why?           05:58 PM, 14th Aug                     hi this is sheryll dominguez      
               i havemade this order 4 days ago           05:59 PM, 14th Aug                   mayar                   Kindly contact your bank to transfer the amount from there end then we will be able to deliver the order           05:59 PM, 14th Aug                   mayar                   Is there anything else i can help you with?&nbsp;           05:59 PM, 14th Aug                     hi this is sheryll dominguez                    you require 2-3 days only?           05:59 PM, 14th Aug                     hi this is sheryll dominguez                    why i need to contact my bank?           06:00 PM, 14th Aug                     hi this is sheryll dominguez                    you should take the payment i already give the details when i order           06:01 PM, 14th Aug                     hi this is sheryll dominguez                    you can bill my credit card           06:01 PM, 14th Aug                   mayar                   Kindly contact your bank to transfer the
  amount from there end then we will be able to deliver the order           06:03 PM, 14th Aug                   mayar                   The amount was not transferred from your end           06:03 PM, 14th Aug                   mayar                   that is why we could not deliver it           06:04 PM, 14th Aug                   mayar                   Is there anything else i can help you with?&nbsp;           06:04 PM, 14th Aug                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           06:06 PM, 14th Aug                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2980795