Subject: Ticket Assigned - Conversation with mohamed waseem idrissi
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sat, 14 Aug 2021 09:56:53 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with mohamed waseem idrissi mohamed waseem idrissi                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  mohamed waseem idrissi Bot:  Hi Mohamed Waseem Idrissi ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9686884770 Bot:    Your order status is  : Processing   If you have not received your order, Home Delivery takes 5 to 8 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  052408682
 9            01:41 PM, 14th Aug                   mayar                   Hi Mohamed  ,Good evening Thank you for contacting us. My name is Mayar ,i will be happy to help you.           01:41 PM, 14th Aug                     mohamed waseem idrissi                    Hi           01:41 PM, 14th Aug                     mohamed waseem idrissi                    My order number           01:41 PM, 14th Aug                     mohamed waseem idrissi                    9686884770           01:42 PM, 14th Aug                     mohamed waseem idrissi                    Can u check on whose name i ordered           01:42 PM, 14th Aug                     mohamed waseem idrissi                    And contact number           01:42 PM, 14th Aug                   mayar                   Thank you for providing us with this details&nbsp;           01:44 PM, 14th Aug                   mayar                   Could you please allow me 2 minutes to check your order details?           01:45 PM, 14t
 h Aug                     mohamed waseem idrissi                    K           01:45 PM, 14th Aug                   mayar                   This is the contact number ( +971544284465  )           01:46 PM, 14th Aug                   mayar                   This is the name           01:46 PM, 14th Aug                   mayar                   mohamed waseem idrissi           01:46 PM, 14th Aug                   mayar                   Is there anything else i can help you with?&nbsp;           01:46 PM, 14th Aug                     mohamed waseem idrissi                    No i order in the name of irshad khan           01:47 PM, 14th Aug                     mohamed waseem idrissi                    Contact number is correct           01:48 PM, 14th Aug                     mohamed waseem idrissi                    But name i ordered is irshad khan           01:48 PM, 14th Aug                   mayar                   This is the name mohamed waseem idrissi           01:53 PM, 14th 
 Aug                   mayar                   This order is not ready yet           01:54 PM, 14th Aug                   mayar                   Our team will contact you once it is ready           01:54 PM, 14th Aug                   mayar                   Is there anything else i can help you with?&nbsp;           01:54 PM, 14th Aug                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           01:56 PM, 14th Aug                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2979518