Subject: Ticket Assigned - Conversation with meri
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Fri, 13 Aug 2021 12:12:41 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with meri meri                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  meri Bot:  Hi Meri ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9687055698 Bot:    Your order status is  :    If you have not received your order, Home Delivery takes 2 to 3 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  +971557115847            04:00 PM, 13th Aug                   mayar                   Hi Meri ,Good evening Thank you for contacting us. My name is Mayar ,i will be happy to help you.           04:02 PM, 13th Aug                   mayar                   Hi, I'm not getting a response from you. Are we still connected?           04:05 PM, 13th Aug                   mayar                   Hi, I'm not getting a response from you. Are we still connected?           04:05 PM, 13th Aug                     meri                    Hi, I have a question regarding my order. So it says that my order will be delivered on Monday 16th of August, I wanted to ask whether is it possible to recieve it sooner?           04:05 PM, 13th Aug                     meri                    Yes, I am here. Sorry, didn’t see your message.           04:06 PM, 13th Aug                     meri                    I am leaving the country on 17th, currently I am in the hotel, and I was a bit worried about the delivery, as if it comes later than expected I can not take it and will be left without an order.           04:07 PM, 13th Aug                   mayar                   Normally it takes 2-3 days           04:07 PM, 13th Aug                   mayar                   We will try our best to deliver it asap           04:07 PM, 13th Aug                   mayar                   Is there anything else i can help you with?&nbsp;           04:07 PM, 13th Aug                     meri                    Yeah I have read that part, so I am in Miramar Al Aqah Beach Resort currently. Thank you very much.           04:08 PM, 13th Aug                     meri                    No everything is fine, if anything I can pay for sooner delivery if that is possible.           04:08 PM, 13th Aug                   mayar                   no , You do not have to pay any thing           04:10 PM, 13th Aug                   mayar                   We will try our best to deliver it asap           04:10 PM, 13th Aug                     meri                    Thank you very much, much appreciated           04:11 PM, 13th Aug                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           04:12 PM, 13th Aug                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2976923