Subject: Ticket Assigned - Conversation with sameya
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 12 Aug 2021 11:26:55 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with sameya sameya                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  sameya Bot:  Hi Sameya ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  centrepointae Bot:  Please enter your order number to continue Customer:  9685272164 Bot:    Your order status is  : Delivered   If you have not received your order, Home Delivery takes 2 to  3 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0507212111            03:13 PM, 12th Aug                   mayar                   Hi Sameya ,Good evening Thank you for contacting us. My name is Mayar ,i will be happy to help you.           03:13 PM, 12th Aug                     sameya                    Ok           03:13 PM, 12th Aug                     sameya                    Ok           03:13 PM, 12th Aug                     sameya                    I didn’t receive my order but it say that I received how come           03:15 PM, 12th Aug                   mayar                   We have checked and we would like to inform you that our courier team contacted on (+971507212111) and delivered the order on (8/8/21 ).   We request you to please check with your security, family members and neighbors regarding your order.            03:22 PM, 12th Aug                   mayar                   Is there anything else i can help you with?&nbsp;           03:23 PM, 12th Aug                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           03:26 PM, 12th Aug                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2973557