Subject: Ticket Assigned - Conversation with shyla azeez
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 12 Aug 2021 10:40:09 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with shyla azeez shyla azeez                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  shyla azeez Bot:  Hi Shyla Azeez ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9686423063 Bot:    Your order status is  : Processing   If you have not received your order, Home Delivery takes 5 to 8 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0529110869            02:34 PM, 12th Aug             
       mayar                   Hi Shyla ,Good evening Thank you for contacting us. My name is Mayar ,i will be happy to help you.           02:34 PM, 12th Aug                     shyla azeez                    Hi good evening           02:34 PM, 12th Aug                     shyla azeez                    I want to know can I collect my order today or not           02:34 PM, 12th Aug                     shyla azeez                    It showed I can collect it today when I was ordering           02:35 PM, 12th Aug                     shyla azeez                    But till now it has not reached the outlet           02:35 PM, 12th Aug                   mayar                   It takes 2-3 days to be ready at the store           02:35 PM, 12th Aug                   mayar                   Our Team will contact you once it is ready           02:36 PM, 12th Aug                   mayar                   Is there anything else i can help you with?&nbsp;           02:36 PM, 12th Aug        
              shyla azeez                    In-store collection also takes 3days?           02:36 PM, 12th Aug                     shyla azeez                    Okay nothing thank you           02:36 PM, 12th Aug                   mayar                   Yes ,It takes 2-3 days to be ready at the store           02:39 PM, 12th Aug                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           02:39 PM, 12th Aug                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2973314