Subject: Ticket Assigned - Conversation with onik rahman
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 12 Aug 2021 09:08:57 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with onik rahman onik rahman                    Bot:  Hi again! Bot:  Please enter your name Customer:  onik rahman Bot:  Hi Onik Rahman ,what do you need help with? Customer:  Returns process Bot:  Please choose your location Customer:  Saudi Arabia Bot:    Want to return something?  You can do it in 3 easy ways.    1.You can request a return online. Go to order history in “My Account”.  2.You can return an item in one of our nearest store.   3.You can contact our customer support to place a return request.   For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  /startOver Bot:  Please enter your number Customer:  0546203345            01:02 PM, 12th Aug                     onik rahman                    Why has my order not been canceled yet?           01:02 PM, 12th Aug                   mayar                   Hi Onik Rahman  ,Good evening Thank you for contacting us. My name is Mayar ,i will be happy to help you.           01:02 PM, 12th Aug                   mayar                   Could you please share your order number so that I can assist you further?           01:02 PM, 12th Aug                   mayar                   Hi, I'm not getting a response from you. Are we still connected?           01:03 PM, 12th Aug                   mayar                   Hi, I'm not getting a response from you. Are we still connected?           01:05 PM, 12th Aug                   mayar                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           01:08 PM, 12th Aug                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2972893