Subject: Ticket Assigned - Conversation with rachel band
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Thu, 12 Aug 2021 08:51:17 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with rachel band rachel band                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  rachel band Bot:  Hi Rachel Band ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9686453058 Bot:    Your order status is  : Placed   If you have not received your order, Home Delivery takes 5 to 8 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0585316256            12:40 PM, 12th Aug                   mayar                   Hi Rachel Band  ,Good evening Thank you for contacting us. My name is Mayar ,i will be happy to help you.           12:41 PM, 12th Aug                     rachel band                    Hello nice to meet you           12:41 PM, 12th Aug                     rachel band                    My order is supposed to come today           12:41 PM, 12th Aug                     rachel band                    But it still hasn’t arrived           12:41 PM, 12th Aug                     rachel band                    It was for an event this evening so needs to come today           12:41 PM, 12th Aug                     rachel band                    Could you let me know what time it will arrive           12:42 PM, 12th Aug                     rachel band                    Hello?           12:44 PM, 12th Aug                     rachel band                    Is anyone there ?           12:45 PM, 12th Aug                   mayar                   Thank you for providing us with this details&nbsp;           12:47 PM, 12th Aug                   mayar                   Could you please allow me 2 minutes to check your order details?           12:47 PM, 12th Aug                   mayar                   It takes 2-3 days to be delivered           12:48 PM, 12th Aug                   mayar                   Our team will contact you once it is ready to be delivered           12:48 PM, 12th Aug                   mayar                   Is there anything else i can help you with?&nbsp;           12:48 PM, 12th Aug                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           12:50 PM, 12th Aug                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2972829