Subject: Ticket Assigned - Conversation with beverly
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 11 Aug 2021 13:48:51 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with beverly beverly                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  beverly Bot:  Hi Beverly ,what do you need help with? Customer:  Refund queries Bot:  Please choose your location Customer:  United Arab Emirates Bot:    Did you return your order? We will issue your refund after we receive your returns and perform a quality check. Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by cash - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.    Canceled your order? Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.   Please note, it will take longer for us to receive and process your returns during this period. This may delay your refund as well. For more details, go to Returns Process and Returns Policy under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0562933065            05:36 PM, 11th Aug                     beverly                    ?           05:36 PM, 11th Aug                     beverly                    How long?           05:38 PM, 11th Aug                   mayar                   Hi Beverly,Good evening Thank you for contacting us. My name is Mayar ,i will be happy to help you.           05:39 PM, 11th Aug                     beverly                    Hi mayar           05:39 PM, 11th Aug                     beverly                    I was trying to check out thru your online and would like to pay usinh tabby           05:39 PM, 11th Aug                     beverly                    But when inreached payment section, tabby is not there           05:40 PM, 11th Aug                     beverly                    How can I select Tabby for payment???           05:40 PM, 11th Aug                   mayar                   Tabby is not available on all items           05:45 PM, 11th Aug                     beverly                    ?           05:45 PM, 11th Aug                   mayar                   We will try our best to make it valid on the  all items           05:46 PM, 11th Aug                   mayar                   Is there anything else i can help you with?&nbsp;           05:46 PM, 11th Aug                     beverly                    Ok but better remove it in your items post or in tabby itself           05:46 PM, 11th Aug                     beverly                    That’s misleading           05:46 PM, 11th Aug                     beverly                    Thanks           05:46 PM, 11th Aug                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           05:48 PM, 11th Aug                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2969942