Subject: Ticket Assigned - Conversation with kateryna
From: Max <[email-masked]>
To: [email-masked]
Date: Mon, 09 Aug 2021 15:05:22 +0000 (UTC)

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with kateryna kateryna                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  kateryna Bot:  Hi Kateryna ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9685220479 Bot:    Your order status is  : Processing   If you have not received your order, Home Delivery takes 5 to 8 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0555609831            03:47 PM, 09th Aug                     kateryna                    Hello I would like to check when I can collect my order,  cause on Friday I’m leaving country           03:49 PM, 09th Aug                   mayar                   Hi Kateryna ,Good evening Thank you for contacting us. My name is Mayar ,i will be happy to help you.           03:56 PM, 09th Aug                   mayar                   It takes 2-3 working days           04:00 PM, 09th Aug                   mayar                   Our team will contact you before delivering it           04:00 PM, 09th Aug                   mayar                   Our team will contact you once it is ready at the store           04:00 PM, 09th Aug                   mayar                   Is there anything else i can help you with?&nbsp;           04:03 PM, 09th Aug                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           04:03 PM, 09th Aug                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2960099