Subject: Ticket Assigned - Conversation with alia
From: Max <[email-masked]>
To: [email-masked]
Date: Mon, 09 Aug 2021 14:48:29 +0000 (UTC)

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with alia alia                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  alia Bot:  Hi Alia ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9684970721 Bot:    Your order status is  : Processing   If you have not received your order, Home Delivery takes 5 to 8 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0522255008            03:44 PM, 09th Aug                     alia                    Ok           03:45 PM, 09th Aug                   mayar                   Hi Alia,Good evening Thank you for contacting us. My name is Mayar ,i will be happy to help you.           03:45 PM, 09th Aug                     alia                    Hello           03:45 PM, 09th Aug                     alia                    I want to know when is the delivery ?           03:45 PM, 09th Aug                     alia                    9684970721           03:46 PM, 09th Aug                   mayar                   Thank you for providing us with this details&nbsp;           03:49 PM, 09th Aug                   mayar                   Could you please allow me 2 minutes to check your order details?           03:49 PM, 09th Aug                     alia                    Sure           03:49 PM, 09th Aug                   mayar                   The amount of this order was not transfered           03:52 PM, 09th Aug                   mayar                   The amount of this order was not transferred from your end           03:52 PM, 09th Aug                   mayar                   Kindly check  with your bank to deliver it asap           03:53 PM, 09th Aug                   mayar                   Is there anything else i can help you with?&nbsp;           03:53 PM, 09th Aug                     alia                    How not transfered ?           03:53 PM, 09th Aug                     alia                    I paid already online ??‍♀️           03:53 PM, 09th Aug                     alia                    And its processing           03:55 PM, 09th Aug                     alia                    Its under process           03:55 PM, 09th Aug                   mayar                   Kindly check with your bank to deliver it asap           03:57 PM, 09th Aug                   mayar                   Is there anything else i can help you with?           03:57 PM, 09th Aug                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           04:02 PM, 09th Aug                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2960091