Subject: Ticket Assigned - Conversation with basma
From: Max <[email-masked]>
To: [email-masked]
Date: Mon, 09 Aug 2021 11:02:20 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with basma basma                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  basma Bot:  Hi Basma ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  Saudi Arabia Bot:  Please enter your order number to continue Customer:  /startOver Bot:  Please enter your order number to continue Customer:  6336387165 Bot:    Your order status is :     If you have not received your order, Home Delivery takes 3 to 5 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  01001116353            02:38 PM, 09th Aug                     basma                    ok           02:40 PM, 09th Aug                   mayar                   Hi Basma ,Good evening Thank you for contacting us. My name is Mayar ,i will be happy to help you.           02:40 PM, 09th Aug                     basma                    i want to ask about my order           02:41 PM, 09th Aug                     basma                    why it dosent deliverd till now           02:41 PM, 09th Aug                     basma                    ?           02:42 PM, 09th Aug                     basma                    ؟           02:43 PM, 09th Aug                     basma                    سلام عليكم           02:44 PM, 09th Aug                     basma                    هاى مايار           02:44 PM, 09th Aug                     basma                    6335890333           02:46 PM, 09th Aug                     basma                    ?           02:46 PM, 09th Aug                   mayar                   Thank you for providing us with this details&nbsp;           02:46 PM, 09th Aug                   mayar                   Could you please allow me 2 minutes to check your order details?           02:46 PM, 09th Aug                     basma                    ok           02:46 PM, 09th Aug                     basma                    i have another one           02:46 PM, 09th Aug                     basma                    6336387165           02:46 PM, 09th Aug                     basma                    ?           02:48 PM, 09th Aug                     basma                    hey           02:49 PM, 09th Aug                     basma                    ?           02:50 PM, 09th Aug                     basma                    ?           02:50 PM, 09th Aug                     basma                    ?           02:50 PM, 09th Aug                     basma                    heeey           02:52 PM, 09th Aug                     basma                    i want someone to talk with me           02:52 PM, 09th Aug                     basma                    /startOver           02:54 PM, 09th Aug                     basma                    ؟           02:54 PM, 09th Aug                     basma                    /startOver           02:54 PM, 09th Aug                     basma                    /startOver           02:54 PM, 09th Aug                     basma                    /startOver           02:54 PM, 09th Aug                     basma                    ok           02:55 PM, 09th Aug                   mayar                   It takes 3-5 business days to be delivered           02:56 PM, 09th Aug                   mayar                   Our team will contact you asap           02:56 PM, 09th Aug                   mayar                   to deliver it           02:56 PM, 09th Aug                   mayar                   Is there anything else i can help you with?&nbsp;           02:56 PM, 09th Aug                     basma                    heeey           02:57 PM, 09th Aug                     basma                    ok           02:58 PM, 09th Aug                     basma                    thnx           02:58 PM, 09th Aug                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           03:01 PM, 09th Aug                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2959751