Subject: Ticket Assigned - Conversation with hi
From: Homecentre <[email-masked]>
To: [email-masked]
Date: Fri, 06 Aug 2021 15:27:13 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with hi hi                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  hi Bot:  Hi Hi ,what do you need help with? Customer:  Refund queries Bot:  Please choose your location Customer:  /startOver Bot:  Please choose your location Customer:  Kuwait Bot:    Did you return your order? We will issue your refund after we receive your returns and perform a quality check. Your refund will depend on your payment method.   Paid by card - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by Knet - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.    Canceled your order? Your refund will depend on your payment method.   Paid by c
 ard - card issuer may take an additional 2-15 business days to process the transaction.  Paid by PayPal - may take an additional 4-15 business days to process the transaction.  Paid by Knet - you'll receive a refund to My Credit in your account if you're a registered user, or a Return Voucher if you're a guest user in 4-7 business days.    Please note, it will take longer for us to receive and process your returns during this period. This may delay your refund as well. For more details, go to Returns Process and Returns Policy under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  +96594448624            07:09 PM, 06th Aug                     hi                    What company brand is the excellent 16 piece golden cutlery set           07:10 PM, 06th Aug                   mayar           
         Hi ,Good evening Thank you for contacting us. My name is Mayar ,i will be happy to help you.           07:12 PM, 06th Aug                   mayar                   We sincerely apologize for any inconvenience caused however, we request you to please elaborate your concern so that we can assist you accordingly with this.           07:12 PM, 06th Aug                     hi                    What company brand is the excellent 16 piece golden cutlery set           07:12 PM, 06th Aug                     hi                    From home Centre           07:14 PM, 06th Aug                     hi                    ?           07:16 PM, 06th Aug                   mayar                   Could you please allow me 2 minutes to check?           07:16 PM, 06th Aug                     hi                    Sure           07:17 PM, 06th Aug                   mayar                   Kindly check this link           07:20 PM, 06th Aug                   mayar                   https://kuwai
 t.danubehome.com/catalogsearch/result/?q=golden+cutlery+set           07:20 PM, 06th Aug                   mayar                   Is there anything else i can help you with?&nbsp;           07:20 PM, 06th Aug                     hi                    No I am asking about the excellent cutlery set at home center           07:20 PM, 06th Aug                     hi                    That is the name-excellent. What is the manufacturer           07:21 PM, 06th Aug                   mayar                   We have different brands .  Kindly check this link to find out our different brands           07:23 PM, 06th Aug                   mayar                   Is there anything else i can help you with?&nbsp;           07:23 PM, 06th Aug                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           07:26 PM, 06th Aug                                          View conversation in Freshchat https://landmarkgroupse
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