Subject: Ticket Assigned - Conversation with bishu
From: Max <[email-masked]>
To: [email-masked]
Date: Thu, 05 Aug 2021 13:16:27 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with bishu bishu                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  bishu Bot:  Hi Bishu ,what do you need help with? Customer:  How can I return my order? Bot:  Please choose your location Customer:  United Arab Emirates Bot:    Want to return something?  You can do it in 3 easy ways.    1.You can request a return online. Go to order history in “My Account”.  2.You can return an item in one of our nearest store.   3.You can contact our customer support to place a return request.   For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  00971507649726            05:06 PM, 05th Aug                   mayar                   Hi Bishu,Good evening Thank you for contacting us. My name is Mayar ,i will be happy to help you.           05:06 PM, 05th Aug                     bishu                    Hi           05:06 PM, 05th Aug                   mayar                   Could you please share your order number so that I can assist you further?           05:07 PM, 05th Aug                     bishu                    I bought some items from Centrpoint Deira city centre on 12th of july           05:07 PM, 05th Aug                     bishu                    Is it possible to exchsnge           05:08 PM, 05th Aug                     bishu                    TRN 100260641400003           05:08 PM, 05th Aug                   mayar                   Could you please share your order number so that I can assist you further?           05:08 PM, 05th Aug                     bishu                    TRN 100260641400003           05:10 PM, 05th Aug                     bishu                    This was bought in person           05:10 PM, 05th Aug                     bishu                    Hi           05:11 PM, 05th Aug                   mayar                   Kindly head to the same branch to exchange it           05:11 PM, 05th Aug                   mayar                   Is there anything else i can help you with?&nbsp;           05:11 PM, 05th Aug                     bishu                    In the receipt it is mentioned 2 weeks           05:12 PM, 05th Aug                     bishu                    Is it mandstory           05:12 PM, 05th Aug                     bishu                    Return policy           05:12 PM, 05th Aug                   mayar                   You can return it rhen buy the same product from the same store           05:14 PM, 05th Aug                   mayar                   there is no problem in that           05:14 PM, 05th Aug                   mayar                   Is there anything else i can help you with?&nbsp;           05:14 PM, 05th Aug                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           05:16 PM, 05th Aug                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2944819