Subject: Ticket Assigned - Conversation with nishat
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Thu, 05 Aug 2021 12:55:16 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with nishat nishat                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  nishat Bot:  Hi Nishat ,what do you need help with? Customer:  How can I return my order? Bot:  Please choose your location Customer:  Saudi Arabia Bot:    Want to return something?  You can do it in 3 easy ways.    1.You can request a return online. Go to order history in “My Account”.  2.You can return an item in one of our nearest store.   3.You can contact our customer support to place a return request.    For more details, go to Returns Process under Help Centre.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0562691989            04:41 PM, 05th Aug                     nishat                    I am waiting           04:48 PM, 05th Aug                   mayar                   Hi Nishat , Good evening Thank you for contacting us. My name is Mayar ,i will be happy to help you.           04:48 PM, 05th Aug                     nishat                    I received my product. It was an online order.           04:49 PM, 05th Aug                     nishat                    Can I return it to the store?           04:49 PM, 05th Aug                     nishat                    Or do i have to return i through online           04:49 PM, 05th Aug                     nishat                    Hello???           04:50 PM, 05th Aug                     nishat                    Can you help me please?           04:51 PM, 05th Aug                     nishat                    An online ordered product can it be returned at the store?           04:51 PM, 05th Aug                   mayar                   yes You can return it in any store           04:51 PM, 05th Aug                   mayar                   Is there anything else i can help you with?&nbsp;           04:51 PM, 05th Aug                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           04:54 PM, 05th Aug                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2944719