Subject: Ticket Assigned - Conversation with omnia said
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Wed, 04 Aug 2021 09:26:37 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with omnia said omnia said                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  omnia said Bot:  Hi Omnia Said ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  centrepointbh Bot:  Please enter your order number to continue Customer:  7484073766 Bot:    Your order status is  : Delivered   If you have not received your order, Home Delivery takes 2 to  3 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  +97336077646            01:15 PM, 04th Aug                   mayar                   Hi Omnia Said  ,Good evening Thank you for contacting us. My name is Mayar ,i will be happy to help you.           01:16 PM, 04th Aug                     omnia said                    Hello, my order status says jts delieverd when i have’n’t got it yet           01:16 PM, 04th Aug                     omnia said                    it says delieverd to customer and i didn’t get my order yet           01:18 PM, 04th Aug                     omnia said                    Hello?           01:18 PM, 04th Aug                     omnia said                    /startOver           01:19 PM, 04th Aug                     omnia said                    Hello           01:20 PM, 04th Aug                     omnia said                    Hello           01:21 PM, 04th Aug                     omnia said                    /startOver           01:21 PM, 04th Aug                   mayar                   We have checked and we would like to inform you that our courier team contacted on (+97336077646  ) and delivered the order on (  8/4/21 ).  We request you to please check with your security, family members and neighbours regarding your order.           01:21 PM, 04th Aug                   mayar                   Is there anything else i can help you with?&nbsp;           01:21 PM, 04th Aug                     omnia said                    What if i missed the order, can i re- order it?           01:22 PM, 04th Aug                     omnia said                    Also no one contacted me           01:23 PM, 04th Aug                   mayar                   Yes sure you can reorder it again  We request you to please check with your security, family members and neighbours regarding your order.           01:24 PM, 04th Aug                   mayar                   Is there anything else i can help you with?&nbsp;           01:24 PM, 04th Aug                     omnia said                    Okay thank you           01:25 PM, 04th Aug                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           01:26 PM, 04th Aug                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2939547