Subject: Ticket Assigned - Conversation with gretchen
From: Max <[email-masked]>
To: [email-masked]
Date: Wed, 04 Aug 2021 09:05:47 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with gretchen gretchen                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  gretchen Bot:  Hi Gretchen ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9684311717 Bot:    Your order status is  :    If you have not received your order, Home Delivery takes 2 to 3 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0507135887            12:56 PM, 04th Aug                   mayar                   Hi Gretchen ,Good evening Thank you for contacting us. My name is Mayar ,i will be happy to help you.           12:56 PM, 04th Aug                     gretchen                    Yeah can u please help me since i have a problem withy order last night.. during the payment becoz i was trying to use tabby           12:57 PM, 04th Aug                     gretchen                    Kindly check this order number please           12:58 PM, 04th Aug                     gretchen                    Thank you, we’ll notify you when your order  9684311717 for Solid Midi Asymmetric Dress wi... +3more item(s) is ready for collection from Max  Sharjah City Centre.           12:58 PM, 04th Aug                     gretchen                    Since we need the dress for tomorrows event..           12:59 PM, 04th Aug                     gretchen                    thank you           12:59 PM, 04th Aug                   mayar                   Thank you for providing us with this details&nbsp;           01:00 PM, 04th Aug                   mayar                   Could you please allow me 2 minutes to check your order details?           01:00 PM, 04th Aug                   mayar                   This order was placed successfully           01:02 PM, 04th Aug                   mayar                   It takes 2-3 working days to be delivered           01:02 PM, 04th Aug                   mayar                   We will try our best to deliver it asap           01:02 PM, 04th Aug                   mayar                   Is there anything else i can help you with?&nbsp;           01:03 PM, 04th Aug                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           01:05 PM, 04th Aug                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2939447