Subject: Ticket Assigned - Conversation with maricris
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 03 Aug 2021 12:41:31 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with maricris maricris                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  maricris Bot:  Hi Maricris ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  centrepointsa Bot:  Please enter your order number to continue Customer:  6334787880 Bot:    Your order status is : Processing    If you have not received your order, Home Delivery takes  3 to 5 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes            04:31 PM, 03rd Aug                   mayar                   Hi Maricris ,Good evening Thank you for contacting us. My name is Mayar ,i will be happy to he
 lp you.           04:31 PM, 03rd Aug                     maricris                    H.  My order is still pending. Its for pick up           04:31 PM, 03rd Aug                     maricris                    6334747880           04:32 PM, 03rd Aug                   mayar                   Could you please allow me 2 minutes to check your order details?           04:32 PM, 03rd Aug                     maricris                    Ok           04:33 PM, 03rd Aug                   mayar                   It takes 3-5 days to be ready at the store           04:35 PM, 03rd Aug                     maricris                    Ok           04:35 PM, 03rd Aug                   mayar                   Our team will contact you once it is ready           04:35 PM, 03rd Aug                   mayar                   Is there anything else i can help you with?&nbsp;           04:38 PM, 03rd Aug                   mayar                   It was a pleasure to assist you. Thank you for shopping with 
 us.  Have a wonderful day.           04:40 PM, 03rd Aug                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2936462