Subject: Ticket Assigned - Conversation with rijen shrestha
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 03 Aug 2021 11:50:16 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with rijen shrestha rijen shrestha                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  rijen shrestha Bot:  Hi Rijen Shrestha ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9683634667 Bot:    Your order status is  : Processing   If you have not received your order, Home Delivery takes 5 to 8 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0566462480            03:44 PM, 03rd Aug   
                 mayar                   Hi Rijen Shrestha  ,Good evening Thank you for contacting us. My name is Mayar ,i will be happy to help you.           03:45 PM, 03rd Aug                     rijen shrestha                    My Order #9683634667 is not  ready for collection.           03:45 PM, 03rd Aug                   mayar                   Thank you for providing us with this details&nbsp;           03:45 PM, 03rd Aug                     rijen shrestha                    Its in processing for 2 days now           03:45 PM, 03rd Aug                   mayar                   Could you please allow me 2 minutes to check your order details?           03:45 PM, 03rd Aug                     rijen shrestha                    While placing the order it was mentioned as it will be ready for collection next day only.           03:46 PM, 03rd Aug                   mayar                   It takes 2-3 working days to be ready at the store our team will contact you once it is ready  
          03:47 PM, 03rd Aug                   mayar                   We request you to please allow us some time so we can work on this and do the needful.           03:47 PM, 03rd Aug                   mayar                   Is there anything else i can help you with?&nbsp;           03:47 PM, 03rd Aug                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           03:49 PM, 03rd Aug                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2936229