Subject: Ticket Assigned - Conversation with mohammad ajmal
From: Shoemart <[email-masked]>
To: [email-masked]
Date: Sun, 01 Aug 2021 14:49:02 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with mohammad ajmal mohammad ajmal                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  mohammad ajmal Bot:  Hi Mohammad Ajmal ,what do you need help with? Customer:  Your order update Bot:  Please choose your location Customer:  United Arab Emirates Bot:  Please enter your order number to continue Customer:  9683189072 Bot:    Your order status is  : Processing   If you have not received your order, Home Delivery takes 5 to 8 days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0588264949            06:39 PM, 01st Aug                   mayar                   Hi Mohammad Ajmal  ,Good evening Thank you for contacting us. My name is Mayar ,i will be happy to help you.           06:40 PM, 01st Aug                     mohammad ajmal                    Could you please call to my number           06:40 PM, 01st Aug                   mayar                   We are from chat team we can not make calls           06:42 PM, 01st Aug                   mayar                   We sincerely apologize for any inconvenience caused however, we request you to please elaborate your concern so that we can assist you accordingly with this.           06:43 PM, 01st Aug                     mohammad ajmal                    Still I din  recieve my order           06:43 PM, 01st Aug                     mohammad ajmal                    It’s more than two days           06:43 PM, 01st Aug                     mohammad ajmal                    It’s pick from from your outlet /showrooms           06:44 PM, 01st Aug                   mayar                   It takes 2-3 working days  to be ready at the store           06:46 PM, 01st Aug                   mayar                   Our team will contact you once it is ready           06:46 PM, 01st Aug                   mayar                   Is there anything else i can help you with?&nbsp;           06:46 PM, 01st Aug                     mohammad ajmal                    No           06:47 PM, 01st Aug                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           06:48 PM, 01st Aug                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2928732