Subject: Ticket Assigned - Conversation with tawfik
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 01 Aug 2021 14:28:44 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with tawfik tawfik                    Bot:  Hi, welcome! Bot:  Please enter your name Customer:  tawfik Bot:  Hi Tawfik ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  centrepointae Bot:  Please enter your order number to continue Customer:  9683615257 Bot:    Your order status is  : Processing   If you have not received your order, Home Delivery takes 2 to  3 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your number Customer:  0504728021            06:14 PM, 01st Aug                     taw
 fik                    thank you           06:14 PM, 01st Aug                   mayar                   Hi Tawfik ,Good evening Thank you for contacting us. My name is Mayar ,i will be happy to help you.           06:14 PM, 01st Aug                     tawfik                    thank you so much           06:14 PM, 01st Aug                     tawfik                    i'm in centrepoint right now and i want my order , i'm travelling tomorrow morning           06:15 PM, 01st Aug                     tawfik                    i'm in deira city centre           06:16 PM, 01st Aug                     tawfik                    can you help me please           06:17 PM, 01st Aug                     tawfik                    are you there ?           06:18 PM, 01st Aug                     tawfik                    hellooooo           06:19 PM, 01st Aug                   mayar                   Thank you for providing us with this details&nbsp;           06:19 PM, 01st Aug                  
  mayar                   Could you please allow me 2 minutes to check your order details?           06:19 PM, 01st Aug                     tawfik                    ok i'll be waiting           06:20 PM, 01st Aug                   mayar                   It takes 2-3 days to be ready at the store           06:22 PM, 01st Aug                   mayar                   It was not delivered yet           06:22 PM, 01st Aug                   mayar                   Is there anything else i can help you with?&nbsp;           06:22 PM, 01st Aug                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           06:24 PM, 01st Aug                     tawfik                    !!           06:25 PM, 01st Aug                     tawfik                    sorry           06:25 PM, 01st Aug                   mayar                   Is there anything else i can help you with?           06:25 PM, 01st Aug                     
 tawfik                    ??           06:25 PM, 01st Aug                     tawfik                    you didn't help me !!           06:25 PM, 01st Aug                   mayar                   It takes 2-3 days to be ready at the store It was not delivered yet Is there anything else i can help you with?           06:25 PM, 01st Aug                     tawfik                    can i collect it myself ?! from it's place ?           06:27 PM, 01st Aug                     tawfik                    now           06:27 PM, 01st Aug                     tawfik                    ??           06:27 PM, 01st Aug                   mayar                   No           06:27 PM, 01st Aug                   mayar                   It takes 2-3 days to be ready at the store           06:27 PM, 01st Aug                   mayar                   Is there anything else i can help you with?&nbsp;           06:27 PM, 01st Aug                     tawfik                    no           06:28 PM, 01st
  Aug                     tawfik                    thanks           06:28 PM, 01st Aug                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           06:28 PM, 01st Aug                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2928649