Subject: Ticket Assigned - Conversation with nimfa lucenesio
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Sun, 01 Aug 2021 11:19:03 +0000

Hi Mayar nasser mahmoud,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with nimfa lucenesio nimfa lucenesio                    Bot:  Hi, welcome! Bot:  Hi, welcome! Bot:  Please enter your name Bot:  Please enter your name Customer:  nimfa lucenesio Bot:  Hi Nimfa Lucenesio ,what do you need help with? Customer:  Order Status Bot:  Please choose your location Customer:  centrepointsa Bot:  Please enter your order number to continue Customer:  6333956419 Bot:    Your order status is : Placed    If you have not received your order, Home Delivery takes  3 to 5 business days.   You can easily track your order from My Account > Order History.  Please note, during sale periods, your order may take longer to arrive.  Bot:  Was I able to resolve your query? Customer:  No Bot:  Would you like to still talk to one of our agent? Customer:  Yes Bot:  Please enter your email Customer:  [email-masked] Bot:  Please enter your numb
 er Customer:  0581087121            03:07 PM, 01st Aug                   mayar                   Hi Nimfa Lucenesio  ,Good evening Thank you for contacting us. My name is Mayar ,i will be happy to help you.           03:07 PM, 01st Aug                     nimfa lucenesio                    Ok yes please thank you. They telling that August 1 is the delivery untill now nothing           03:08 PM, 01st Aug                   mayar                   Thank you for providing us with this details&nbsp;           03:08 PM, 01st Aug                   mayar                   Could you please allow me 2 minutes to check your order details?           03:08 PM, 01st Aug                     nimfa lucenesio                    Ok yes please           03:08 PM, 01st Aug                   mayar                   It takes 3-5 days to be delivered '           03:10 PM, 01st Aug                   mayar                   Our team will contact you once they are ready to deliver it           03:10 PM, 01st 
 Aug                   mayar                   Is there anything else i can help you with?&nbsp;           03:10 PM, 01st Aug                     nimfa lucenesio                    Why they telling August 1 i placed order July 29           03:10 PM, 01st Aug                   mayar                   It was shipped by 1/8/2021           03:11 PM, 01st Aug                     nimfa lucenesio                    Yes TELL THEM NOT GAVE VALID INFORMATION DELIVERY UNTIL NOT SURE NOT GAVE DATED LIKE THIS THAT SO IM NOT EXPECTING           03:11 PM, 01st Aug                   mayar                   It will take some time to be delivered           03:11 PM, 01st Aug                   mayar                   We sincerely apologize for any inconvenience caused,           03:12 PM, 01st Aug                   mayar                   We request you to please allow us some time so we can work on this and do the needful.           03:12 PM, 01st Aug                   mayar                   Is there
  anything else i can help you with?&nbsp;           03:12 PM, 01st Aug                     nimfa lucenesio                    WHY THEY TELLING AUGUST 1 IS THE DELIVERY           03:13 PM, 01st Aug                   mayar                   We sincerely apologize for any inconvenience caused, We request you to please allow us some time so we can work on this and do the needful. Is there anything else i can help you with?           03:14 PM, 01st Aug                   mayar                   It was a pleasure to assist you. Thank you for shopping with us.  Have a wonderful day.           03:17 PM, 01st Aug                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/2927641